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Sandy Springs House Fire. Home Owners Insurance Company Refuses to Pay

Sandy Springs House Fire. Home Owners Insurance Company Refuses to Pay

In 2009 a resident from Sandy Springs had his Ford Expedition self-ignite causing extensive damage to the resident's garage, kitchen, home office, and carpets. The resident reported the damage to Travelers Insurance Company. Travelers initially sent out someone to access the damage and board up the burnt out area. Travelers next sent out an adjuster who offered the resident a check for 1/3 of the total damages. The resident has refused to accept Traveler's payout and has instead hired a public adjuster to handle his claim. Five months later this dispute is still not resolved and the resident basically cannot use his kitchen. Thankfully, we understand that Travelers has since appropriately resolved this matter.

If your Home Owner's Insurance Company refuses to pay your Claim. First, file a formal complaint. To file a formal complaint against an insurance company operating in Georgia, go to the insurance commissioner's Web site. The Insurance Department's Consumer Services Division is open from 8 a.m. to 7 p.m. and is available at 404-656-2070 or via e-mail. Second, Contact Kalka & Baer. We have successfully litigated many Home Owners Insurance Complaints.

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